Jobs at Western

Residence Life Coordinator

Apply now Work type: Project Full Time
Location: Bellingham, WA
Categories: Enrollment & Student Services

Position Title Residence Life Coordinator
About the University Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. Equity and inclusion are guiding values operationalized through strategic planning, programming, and daily practices to support students of all identities ( The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master's-granting university in the Pacific Northwest, according to the 2019 U.S. News & World Report rankings.
About the Department

In support of WWU bringing together individuals of diverse backgrounds and perspectives in an inclusive, student-centered university developing the potential of learners and the well-being of communities, University Residences (UR) works towards our vision and mission:

Vision: Students living in University Residences engage in a community unlike any other, where they explore their passion, purpose and place at Western.

Mission: Create affordable, safe, and well-maintained University housing that supports participation in healthy, inclusive, and sustainable communities, where students invest in their academic success and personal growth.

We house over 4,000 students in 15 residence halls and one apartment complex.  The residence life staff consists of one associate director, three assistant directors, one conduct/care case manager, two support staff, three supervising resident directors, five resident directors, three assistant resident directors, and approximately 100 paraprofessional staff.  We are seeking candidates who have a commitment to re-designing policies, practices, and daily operations to eradicate racism and all forms of oppression to transform the on-campus student experience at Western Washington University to create communities where difference is valued.  Our Residence Life team works together to build a culture that encourages, supports, and celebrates the diverse identities, backgrounds, and perspectives of our employees through supervision of staff, training, engaging students and staff in dialogue and implementing systemic strategies to create more inclusive and equitable living communities.  This drives our innovation and connects us to the students we serve in each of our residential communities.

Please refer to the WWU, University Residences, Residence Life, or Bellingham, WA websites for more information.

About the Position

Position offers outstanding customer service in a high-energy, fast paced, and dynamic work environment by providing problem resolution, front-line support, and reception for students, family member, staff, faculty, and the public. These duties require this position to exercise independent judgment within established parameters and to apply institutional policies, procedures, rules, and regulations in a matter consistent with Western’s and University Residence’s mission.

This Position also provides administrative assistance for the Residence Life central office staff, supervising resident directors, resident directors, assistant resident directors, 94 student resident advisors/apartment advisors, 10 student executive staff in the Residence Hall Association (RHA) and National Residence Hall Honorary (NRHH) student leadership groups, and additional support to resident hall council student executive boards as needed.

Reporting to the Office Manager for Residence Life, this position also maintains ongoing coordination with Residence Life staff, major administrative units within University Residences, and other campus departments to manage projects, schedules, meetings, and events using knowledge and experience specific to Residence Life program.

Required Qualifications
  • High School Diploma or equivalent
  • Experience in an administrative and/or student support role or equivalent education and experience.
  • Proficient in MS Office software
  • Demonstrated aptitude working with technological platforms (such as Adobe Acrobat, Data/Information systems, etc.)
  • Ability to work under pressure, prioritize deadlines, and juggle multiple responsibilities simultaneously
  • Demonstrated ability to understand perspectives and experiences of multiple cultural and social identities
  • Demonstrated ability to provide excellent customer service in a highly dynamic working environment
  • Demonstrated excellent oral and written communication skills
  • Demonstrated ability to read and follow written and oral instructions
  • Ability to maintain confidentiality of student and departmental information

All employees must comply with our Immunization policies, including COVID vaccination by time of hire and Proof of Rubeola Measles Immunity within 60-days of hire. Please reach out to if you need information regarding medical or religious exemption and applicable accommodations.

Preferred Qualifications
  • Associates degree, BA/BS, or technical degree.
  • Live-on experience at a higher education institution or experience in higher education housing support.
  • Experience working with web content editing.
  • Experience using WWIS Banner Student Information System or similar database tool.
  • Ability to work some evenings and weekends, as required.
Salary Salary Range 38: $35,988 - $46,644 and includes an excellent benefits package
Bargaining Unit This position is part of bargaining unit A and is covered by the collective bargaining agreement with Washington Federation of State Employees.
Application Instructions

A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications.

Please include the names and contact information of three professional references.

Closing Date Notes Position closes December 9, 2021 at 11:55pm

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay);

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.

Job no: 499172
Advertised: Pacific Standard Time
Applications close: Pacific Standard Time

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