Jobs at Western

Case Manager/Conduct Officer

Apply now Work type: Temporary Full Time
Location: Bellingham, WA
Categories: Enrollment & Student Services

Position Title Case Manager/Conduct Officer
About the University Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master's-granting university in the Pacific Northwest, according to the 2019 U.S. News & World Report rankings.
About the Department The Office of Student Life and the Enrollment & Student Services Division support Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.
About the Position The Case Manager/Conduct Officer is a temporary (less than 6-months), full-time position reporting to the Executive Director - Student Life. The Case Manager/Conduct Officer serves as a resource, advocate, and liaison for a diverse population of students and works with a wide variety of student behavior issues to provide students with a successful academic and living environment. The Case Manager/Conduct Officer provides case management for students experiencing significant difficulties assists students in navigating University and community services, and serves as a conduct officer. This position is not a licensed clinician or counselor. 
Required Qualifications
  • Masters Degree in student services, social work, counseling, higher education administration, or a related field; OR an equivalent combination of education and experience
  • Experience addressing and resolving conflict and working within complex administrative procedures
  • Experience working with distressed individuals within a higher education and/or community setting
  • Experience working cooperatively with others in multi-disciplinary team environment
  • Experience addressing multiple, complex issues simultaneously
  • Experience working effectively with students of diverse social identities and the ability to foster an inclusive environment
  • Excellent demonstrated interpersonal, oral, and written communication skills
Preferred Qualifications
  • Knowledge of developmental tasks and problems/issues typically encountered by college students
  • One or more year's experience in case management, or related experience
  • Demonstrated ability to deal with crisis situations
  • Demonstrated problem-solving skills particularly in a team setting
  • Demonstrated data and records management skills
  • Knowledge of current legal issues and risk management in higher education
  • Two or more years full time work with college students
  • Two or more years experience in addressing college student misconduct in a university residential setting
Salary Hiring range: $55,000 - $58,000
Application Instructions

A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications.

Please include the names and contact information of three professional references.

Closing Date Notes Position is open until filled

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay);

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.

Job no: 499059
Advertised: Pacific Daylight Time
Applications close:

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