Jobs at Western

Head of the Tutoring Center

Apply now Work type: Permanent Full Time
Location: Bellingham, WA
Categories: Academic Affairs

Position Title Head of the Tutoring Center
About the University Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master's-granting university in the Pacific Northwest, according to the 2019 U.S. News & World Report rankings.
About the Department

To advance Western Washington University’s mission, Western Libraries cultivates inclusive excellence by connecting people to resources, expertise, collections, and spaces essential to academic success, lifelong learning, and community.

The Western Libraries support Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.

About the Position

In this position as the Head of the Tutoring Center (TC) you will provide leadership in envisioning and evaluating the success of the Tutoring Center. The Head of the TC develops, implements, and assesses the Tutoring Center’s strategic actions and programmatic impact in advancing Western Libraries’ strategic goals and the Teaching and Learning division’s learning outcomes: collaboration, agency, inquiry, and evaluation. Additionally, the Head assumes overall responsibility and decision-making regarding the implementation of programmatic needs of the unit, with direction from the Director of the Teaching & Learning division.

Typical duties include:

  • Develop programs and/or collaborations that foster strategic usage of the TC; this includes working closely with colleagues in the Libraries and across the university to provide coordinated services that support student success
  • Craft, implement, and assess the TC's strategic initiatives and pedagogical practices, in congruence with the university's and Western Libraries mission, vision, and strategic goals 
  • Assess the impact related to student academic performance and retention
  • Coordinate space planning needs with Libraries Facilities Manager and develop additional strategies to serve students as demand for services increases 
  • Ensure TC website content and virtual resources and services are up-to-date and accessible; this occurs in coordination with TC staff and Technology and Discovery Service
  • Hire, train, and supervise TC program staff
  • Provide oversight, advice, and leadership to TC program staff regarding the hiring, training and supervision of student staff and take on direct supervision of specific student staff groups as needed and agreed upon
  • Forecast TC budget needs and monitor budget expenditures related to the TC, as needed
  • Foster an inclusive, equitable, and productive working environment for staff and colleagues
Required Qualifications
  • Demonstrated experience recognizing and supporting the needs of students with diverse identities and abilities
  • Ability to manage multiple demands on time and adapt to changing needs
  • Demonstrated knowledge of student learning and development theory, especially related to supporting inclusive excellence
  • Knowledge of and/or proficiency with facilitating an inclusive online learning experience
  • Documented skills and experience collaborating with various constituent groups (e.g. students, staff, faculty, community members) to support program priorities
  • Master’s degree in education, student services, human services, or related discipline
  • Minimum 4 years of professional experience in tutoring services and/or providing instructional support (e.g. teaching credit courses, facilitating workshops, creating online learning objects) at a post-secondary institution
  • Experience with data collection and assessment

All employees must comply with our Immunization policies, including COVID vaccination by time of hire and Proof of Rubeola Measles Immunity within 60-days of hire. Please reach out to if you need information regarding medical or religious exemption and applicable accommodations.

Preferred Qualifications
  • Experience teaching or tutoring in at least one of the four disciplines: science, technology, engineering, or mathematics
  • Supervisory experience with students and/or staff
  • Demonstrated experience supporting teaching and learning via online platforms such as Zoom, MSTeams, Canvas, and Discord
  • Familiar with College Reading & Learning Association (CRLA) training and accreditation standards
  • Demonstrated experience with operating budget maintenance and programmatic budget forecasting
Special Conditions All employees must comply with our Immunization policies, including COVID vaccination by time of hire and Proof of Rubeola Measles Immunity within 60-days of hire. Please reach out to if you need information regarding medical or religious exemption and applicable accommodations.
Salary Starting salary range is $61,072- $67,858, commensurate with experience; includes an excellent benefits package.
Application Instructions

A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications.

Please include the names and contact information of three professional references.

Closing Date Notes Application review begins August 26, 2021.   Position is open until filled.

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay);

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.

Job no: 498760
Advertised: Pacific Daylight Time
Applications close:

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