Jobs at Western

Director of Multicultural Student Services

Apply now Work type: Permanent Full Time
Location: Bellingham, WA
Categories: Enrollment & Student Services

Position Title Director of Multicultural Student Services
About the University

As the third largest university in the State of Washington, Western enrolls approximately 16,000 students, 95 percent of whom are undergraduates, in more than 160 academic programs at the Bellingham campus and eight satellite locations around the Puget Sound area.

The University's 2018-2025 Strategic Plan articulates four basic values of the Western community:

  • Commitment to student success, critical thought, creativity, and sustainability
  • Commitment to equity and justice, and respect for the rights and dignity of others
  • Pursuit of excellence, in an environment characterized by principles of shared governance, academic freedom and effective engagement
  • Integrity, responsibility and accountability in all our work

Established in 1893, Western is one of the top public, master's degree-granting universities in the nation. Western is the highest-ranking public, master's granting university in the Pacific Northwest and No.2 in the West, according to U.S. News & World Report college rankings. Kiplinger's ranks Westerns among the top 100 public colleges and universities in the nation that offer the best quality and affordability. U.S. News & World Report has named Western one of the most cost-efficient in the country among highly-ranked universities for several years in a row, and the Chronicle of Higher Education has recognized Western as a "Great Place to Work". Western is particularly proud of its position as a leader in multidisciplinary environmental education and sustainable campus operations.

Western provides an active student-centered learning environment with a liberal arts and sciences foundation and a full array of co-curricular, internship, research, creative, and service learning opportunities. There is a widely shared vision that Western will be a higher education leader in a culturally responsive 21st-century learning environment, applying its critical strengths to societal issues as well as creating a welcoming community for a diversity of people, ideas, and programs. To that end, Western has embraced a style that is collegial, transparent, and timely in its engagement and communication with on- and off-campus stakeholders.

The main campus of Western Washington University is located on 212 picturesque acres in Bellingham, Washington, a city of 88,500 people. Bellingham is located in the far northwest corner of the U.S. with access to major metropolitan areas, with Seattle, Washington 90 miles to its south, and Vancouver, British Columbia 50 miles to its north. Nestled in the foothills of the Cascade Mountains and overlooking Bellingham Bay and the San Juan Islands, Bellingham is nationally recognized for its high quality of life, outdoor adventure, and environmental stewardship. The area is rich in cultural events and offers unlimited options for open air activities, and exploration of hidden gems either within the Bellingham city limits, or a close day trip. Many Western employees live in Bellingham or its surrounding areas with a small commute. To learn more about Bellingham, visit either or

About the Department

Enrollment and Student Services connects an energetic and diverse campus community. It is ESS's mission to enroll, engage, and support students to promote healthy development of the whole self and our communities. Through a team of dynamic departments it is our goal to:

  • Increase access and persistence to graduation for all students.
  • Actively pursue justice and equity in our policies, practice and impacts.
  • Provide broad co-curricular programs and services to support student development.
  • Cultivate partnerships to foster strong community and promote holistic wellness. 

Enrollment and Student Services supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.

About the Position

As the Director of Multicultural Student Services leads initiatives and programs supporting ESS and WWU’s strategic goals in equity, excellence, and inclusion for our students. You will develop and lead co-curricular programs supporting holistic student development, including programming which centers racial and ethnic identities, experiences, and histories, intercultural communication, dialogue, and conflict resolution, inclusive celebrations, and transformational learning. In this position, you will develop responsive and inclusive structures and services to support the development of students of many salient identities, including (but not limited to) racial, ethnic, and gender identities, sexual orientations, abilities and disabilities. As the Director, you will collaborate with many partners across campus to expand Western’s capacity to support and serve students effectively, and to increase access and persistence to graduation.

Position Duties and Responsibilities:

Program Development (50%)

  • In consultation with multiple stakeholders, establish strong collaborative partnerships, both on and off campus, which support the goals of the university, Enrollment and Student Services, and Multicultural Student Services.
  • Develop, implement, and evaluate social, cultural, and educational programs to support multicultural student success, with an emphasis on holistic student development and well-being, including programming which centers racial and ethnic identities, experiences, and histories, intercultural communication, dialogue, and conflict resolution, inclusive celebrations, and transformational learning.
  • Engage students, student organizations, and faculty and staff, to support an inclusive and just university.

Student Development (30%)

  • Support holistic student development, well-being, and success in programming and activities
  • Partner and collaborate with other programs to support infusion of culturally-inclusive perspectives across campus.
  • Provide assistance, referrals, and resource information to students as needed
  • Outreach to university populations, including first-year, transfer, and graduate students, student organizations and clubs, alumnx, academic departments and colleges, and community organizations, to promote and support success in all elements of student life for students of many racial and ethnic identities.
  • Oversee communication and marketing to increase awareness of topics important to students of color and of other minoritized identities.

 Administration (20%)

  • Develop and monitor MSS budget.
  • Recruit, train, supervise, and evaluate staff.
  • Develop, implement, and assess progress on the office’s strategic plan.
  • Conduct assessments, including CAS self-study, to evaluate progress on key performance indicators.
  • Collaborate on external funding projects, including grants and fundraising.
Required Qualifications
  • Master’s degree in a discipline such as, but not limited to, Higher Education Administration, Sociology, Cultural Studies, Area Studies, Gender and Sexuality Studies, Human Services/Social Work, Political Science, Equity and Diversity in Law, Policy Studies, or related field
  • Minimum of 5 years progressively responsible experience working in higher education or a related field
  • Demonstrated ability to plan, design and implement programs, curricular and co-curricular activities, seminars, trainings, and events
  • Demonstrated effectiveness in working with students of color, including leadership in promoting equity and inclusion, and working effectively with diverse populations across many salient identities
  • Demonstrated knowledge of current literature and theory of student development, creating inclusive environments, and anti-oppression work.
  • Demonstrated experience working with equity and social justice issues facing historically and currently marginalized communities, including examining the differential impacts of intersectional identity
  • Demonstrated interpersonal and communication skills, including the ability to work effectively with broad and diverse groups of faculty, staff, students, and community members
  • Demonstrated experience in conflict resolution, intercultural communication, and group dynamics
  • Demonstrated ability to work independently and make decisions that align with organizational mission and goals
  • Demonstrated experience working in a high-energy, sometimes stressful environment, with many competing priorities and deadlines
  • Demonstrated fiscal management skills, including experience monitoring budgets
  • Proficiency with Microsoft Office Suite
Preferred Qualifications
  • Professional experience in a college or university Multicultural Student Services office or program
  • Professional experience with higher education policies and procedures, structures, and systems
  • Proficiency using social media platforms for outreach, research and/or communication
Salary $82,800 - $96,600 commensurate experience with an excellent benefits package
Application Instructions

A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications.

Please include the names and contact information of three professional references.

Closing Date Notes Application review begins May 10, 2021; position is open until filled.

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay);

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.

Job no: 498224
Advertised: Pacific Daylight Time
Applications close:

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