Jobs at Western

Online Teaching and Learning Support Specialist

Apply now Work type: Temporary Part Time
Location: Bellingham, WA
Categories: Academic Affairs

Position Title Online Teaching and Learning Support Specialist
About the University Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master's-granting university in the Pacific Northwest, according to the 2019 U.S. News & World Report rankings.
About the Department

Outreach and Continuing Education at Western Washington University expands and diversifies Western’s offerings throughout Puget Sound, the state of Washington, and globally to provide learning options for the contemporary student.

Outreach and Continuing Education connects learners of all ages to the Western Experience through collaboration with colleges, departments and the community, linking university resources with educational needs and opportunities both on and off campus.

Outreach and Continuing Education supports Western’s mission to bring together individuals of diverse backgrounds and perspectives in an inclusive, student-centered university that develops the potential of learners and the well-being of communities. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.

For more information on Extended Education, please visit our website.

About the Position

The Outreach and Continuing Education Online Teaching and Learning Support Specialist provides basic support to faculty and staff in the creation of online courses, documentation for instructional projects, and media support for academic programs supported by Outreach and Continuing Education, including Bellingham, online, and other locations. This position may be responsible for providing basic course or media support for Western’s programs, supporting instructors and staff in the delivery of classes and meetings at scheduled times, and communicating issues with supervisor(s).

General Online Teaching and Learning Services and Support Core functions may vary from site-to-site:

● Help to support and use the Learning Management System (LMS)

● Perform basic course building and template creation tasks within the LMS

● Generate and edit documentation in a variety of mediums (video, word processing, graphic design, etc.)

● Research, test, and learn technologies, methods, and best practices related to online teaching and learning

● Provide support for staff, faculty, and academic programs in the use and implementation of best practices in teaching and learning

● Provide in-class support of media-based/video conferencing tools, as scheduled

General Office Duties:

● Answer inquiries pertaining to position responsibilities via e-mail and phone

● Operate general office equipment in support of programs and operations

● Coordinate, in a timely manner, with Outreach and Continuing Education on all matters of program operations and administration

● Recognized ability to follow established office policies and procedures

For Washington State HR purposes, this position is classified as an Instructional/Classroom Support Technician 1.

Required Qualifications
  • Bachelor’s Degree or equivalent experience
  • 6 months of related experience
  • Experience working with or supporting teaching and learning in a professional capacity
  • Experience using a learning management system
  • Proficiency in the use of educational technology and media
  • Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Demonstrated strong written and oral communication skills
  • Ability to work flexible hours, including evenings and weekends
  • Washington State driver’s license or ability to travel from location to location
Preferred Qualifications
  • Additional education or experience related to position functions
  • Experience working in an instructional capacity
  • Demonstrated experience supporting technology-related issues in an educational setting
  • Demonstrated experience generating media-based course resources
  • Experience creating content in Adobe Illustrator
Salary $16.46/hour
Bargaining Unit This position is provisionally part of bargaining unit PT and covered by the collective bargaining agreement with Public School Employees of WWU.
Application Instructions

A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications.

Please include the names and contact information of three professional references.

Closing Date Notes This posting will close on November 29th.

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); crtc@wwu.edu

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at vpsa.office@wwu.edu. The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.

Job no: 498169
Advertised: Pacific Standard Time
Applications close: Pacific Standard Time

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