Jobs at Western

Sustainable Transportation Program Coordinator

Apply now Work type: Permanent Full Time
Location: Bellingham, WA
Categories: Academic Affairs

Position Title Sustainable Transportation Program Coordinator
About the University Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master's-granting university in the Pacific Northwest, according to the 2019 U.S. News & World Report rankings.
About the Department The Sustainable Transportation Department support Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.
About the Position

The Sustainable Transportation Program provides innovative and low-carbon transportation solutions to the Western Washington University (WWU) campus community. This position provides customer service, communications, and program development for the commute trip reduction efforts of the WWU Sustainable Transportation Program. The person in this position coordinates the bus pass program, conducts campus outreach, is involved in onboarding people who are new to WWU, coordinates the student Late Night Shuttle program and the Alternative Fee Committee, maintains records, and provides trip planning and carpool matching assistance for campus. This position is part of a team that works to lower the carbon emissions of all transportation related activity that is associated with Western Washington University as mandated in the Sustainability Action Plan.

Typical duties include: 

  • Coordinates distribution of employee and student bus passes each quarter
  • Add bus pass charges to WWU accounts, evaluate eligibility for payroll deductions, and run bus pass related reports for students, staff, faculty and vendors
  • Troubleshoots bus pass problems
  • Provides trip planning and carpool matching assistance
  • Plans and coordinate the student late night shuttle service with shuttle service provider Bellair Charters
  • Purchase shuttle vehicles for the Late Night Shuttle service
  • Helps in the preparation of the annual Student Transportation Program report and the Late Night Shuttle Service
  • Responsible for outreach (tabling, presentations, bus tours, etc.) to students, including Transitions, Fall Advising and Orientation, Info Fair, Out of State Student Dinner, Fall Family Weekend, Off Campus Housing Fair and other events
  • Maintains Sustainable Transportation website
  • Provides customer service in person to walk-in customers, over the phone, and via email
  • May supervise student employees
Required Qualifications
  • High school graduation or equivalent
  • One (1) year of experience working in alternative/active transportation, commute trip reduction, transportation demand management or related field; Urban planning or equivalent education can substitute for work experience
  • Ability to collect and organize data and information
  • Experience working with the public
  • Demonstrated ability to work with diverse populations
  • High level of attention to detail
  • Able to work independently with minimal supervision
  • Effective written communication skills
  • Effective verbal communication skills
  • Proficiency using Microsoft Excel and other Microsoft Office programs
  • Availability some evenings and weekends
Preferred Qualifications
  • Bachelor’s degree
  • One (1) year of customer service experience
  • Experience supervising people
  • Experience conducting research and preparing reports
  • Experience in program development
  • Experience with webpage maintenance
  • Experience using technology
  • Experience working with outside agencies and community organizations
Salary Typical starting salary is $3,272/month and includes an excellent benefit package.
Bargaining Unit This position is part of bargaining unit D and is covered by the collective bargaining agreement with Public School Employees of WWU.
Application Instructions

A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications.

Please include the names and contact information of three professional references.

Closing Date Notes Application review begins March 6, 2020; position is open until filled

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Vice Provost for Equal Opportunity and Employment Diversity, Title IX and ADA Coordinator, Equal Opportunity Office, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay);

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.

Job no: 497692
Advertised: Pacific Standard Time
Applications close:

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