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Assistant Director for Multicultural Student Engagement

Apply now Job no: 498190
Work type: Permanent Full Time
Location: Bellingham, WA
Categories: Enrollment & Student Services

Position Title Assistant Director for Multicultural Student Engagement
About the University Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master's-granting university in the Pacific Northwest, according to the 2019 U.S. News & World Report rankings.
About the Department

The Viking Union connects a dynamic and diverse campus community, providing welcoming, supportive spaces and activities that advance engagement in leadership, service, adventure and celebration. We continually strive to enhance the Western Experience through supporting student leadership, campus involvement, creative expression, and by providing services, recreation and events in our venues. Learn more about the Viking Union's Core Beliefs. We are the home of the Associated Students, Ethnic Student Center, Office of Student Life , Western Involvement Network, LEADS, Viking Outdoor Recreation, KUGS 89.3 FM, and the new Multicultural Center and so much more.

Enrollment and Student Services and the Viking Union support Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.

About the Position

The Assistant Director for Multicultural Student Engagement (AD-MSE) is part of the Viking Union Organization (VU) and leads initiatives and programs supporting the Student Engagement Unit of the Division of Enrollment and Student Services to advance University strategic goals in equity, excellence, and inclusion for WWU students. The AD-MSE will develop and lead co-curricular programs and inclusive spaces supporting holistic student development, including programming which centers racial and ethnic identities, experiences, and histories, marginalized and intersecting identities (examples may include gender identity, sexual identity, ability, current immigration standing, Veterans identity, and socioeconomic status), intercultural communication and community building, dialogue, conflict resolution, inclusive celebrations, and transformational learning. This position will collaborate with co-curricular partners across the University, including colleagues in the Associated Students (AS) student government and student activities programs, partners in Housing & Residence Life, leadership development and community-engagement partners, Multicultural Student Services colleagues (LGBTQ+ Western, WWU Tribal Liaison, Men’s Resiliency Program, and Western Success Scholars Program), and recreation colleagues anchored in student engagement. This position reports to the Executive Director for Student Engagement/Director of the Viking Union.

Position Duties/Responsibilities

Program Management (30%)

Tasks include:

  • Support the vision of the University, the Division of Enrollment and Student Services, and the Student Engagement unit by leading and supporting student engagement program areas focused on diversity, equity, inclusion, and access. The person in this position will manage resources, determine growth areas for student engagement programs, develop and assess co-curricular learning and programmatic outcomes, and develop partnerships through programming.
  • Responsible for the portfolio   of programs within the Student Engagement unit that include the equity and identity-based resource centers focused on student diversity, identity development, and community building. Specifically, the program centers in this portfolio include:
    • Ethnic Student Center (ESC; includes 19+ ethnically/racially focused clubs)
    • Student Advocacy and Identity Resource Centers (SAIRC), which include the Queer Resource Center, Disability Outreach Center, Womxns Identity Resource Center, Blue Resource Center, the Western Hub of Living Essentials (WHOLE- provides supplies for students experiencing needs insecurity such as hygiene, clothing, food, etc.)
  • Provide management of the programs in the portfolio in a manner that demonstrates a commitment to equity and inclusion and that facilitates programming, activities and services that address the diverse needs, interests, and identities of WWU students.
  • Develop long-term strategic goals as well as annual goals and objectives within programs supporting student equity, access, identity, and inclusion that encourage student learning and development, community development, and offer advocacy and support.
  • As a Budget Authority, works with the Executive Director/Viking Union Director and the VU Finance Manager to develop, manage, and provide daily oversight for all budgets related to the programs within the portfolio (responsible for approximately $460,000 annually).
  • Advises program offices on financial process, budgeting procedures, issues, forecasting, and monitoring.
  • Ensures timely, effective, consistent, and efficient departmental communications, marketing, promotion, and branding efforts to enhance engagement in departmental programs and offerings through social media and working with the AS Publicity Center. 
  • Provides pre-signatory contract management for programs in the portfolio to ensure compliance with university and organizational standards by training staff and students, managing the negotiating of contracts with external organizations and individuals, and overseeing the preparation of contracts for assigned areas.

Leadership and Supervision (20%)

Tasks include:

  • Serve as a member of the Viking Union Leadership Team.
  • Lead the Ethnic Student Center and Student Advocacy & Identity Resource Center staff  teams in support of an inclusive environment by developing programs for students that forwards the diversity objectives of the University community.
  • Provide training, feedback, evaluations, and support for staff to be effective in their work, and ensure the work assigned is accomplished for the following positions.  The AD-MSE provides supervision to:
    • ESC Club Manager (1.0 FTE-professional staff) and indirectly supervise 3+ student staff who support the ESC clubs and club programs, leadership councils, and faculty advisors.
    • Equity & Identity Resource Centers Coordinator (1.0 FTE-professional staff) who supports 10+ student staff that manage the Equity & Identity Resource Centers (Queer Resource Center, Disability Outreach Center, Womxn's Identity Resource Center, Blue Resource Center for undocumented or mixed status students, and Veterans Community Coordinator).
    • 5+ student paraprofessionals who support the welcome desk, ESC kitchen, ESC spaces, and ESC events.  
  • Assist in the development of policies and procedures for the Associated Students, Viking Union, and if requested, other areas of the university.
  • For all areas of oversight, this position will facilitate staff meetings, office check-ins, event planning discussions, organizing committee meetings, developing agendas, and other managerial and coordinating functions as assigned.
  • Maintain and update historical records and files related to assigned areas, working with Archives Manager on retention.

Space Management (20%)

Tasks include:

  • Hire, train, and schedule ESC Office Assistants
  • Direct the work of student employees focused on reception and programmatic space support in the ESC, including upkeep of the spaces in the ESC and SAIRC offices.
  • Interface with VU Building support services for maintenance, IT, and other facility needs
  • Work with VU Reservations and MCC Stakeholders to manage ESC and SAIRC space requests in cooperation with the Viking Union reservations team.
  • Support routine and specially requested campus tours for the Multicultural Center
  • In managing physical or virtual spaces, maintain cultural sensitivity and competence while introducing new concepts and ideas to the areas in the portfolio that allows for the intersection of identities and cross-cultural experiences

University & Community Partnerships & Programs (20%)

Tasks include:

  • Build and maintain working relationships with colleagues related to program objectives or needs. Specifically, this program will work with Viking Union and AS programs, including the LEADS Program, Viking Outdoor Recreation, and the AS REP Program to grow engagement opportunities for historically underrepresented students. 
  • Work with the Executive Director of Multicultural Student Initiatives to support University-wide student educational programs focused on Equity, Inclusion, Access and Diversity.  In addition, working with specific offices in the Multicultural Student Services area (LGBTQ+ Western, WWU Tribal Liaison, Men's Resiliency Program, and Western Success Scholars Program). 
  • Provide developmental and educational opportunities to student groups and student leadership teams to broaden their holistic educational experience at Western.
  • Engage and support student development in relation to human diversity, providing opportunities to develop relationships with individuals and groups they consider different from themselves.
  • Other partnering offices may also include University Residences, Campus Recreation, Athletics, the Alumni Association, and New Student Programs.  In addition, this position may occasionally work with the Office of Risk Management, Assistant Attorney General's Office, Student Employment office, Office of University Communications, University Legislative Affairs, Alumni Association, etc. 

Assessment & Risk Management (5%)

Tasks include:

  • Develop regular assessment practices for all the programs in the portfolio.  This will include developing assessment materials for annual reporting as well as using the Council for the Advancement of Standards (CAS) Professional Standards in Higher Education and other relevant standards for routine long-term assessment. 
  • As a budget authority (assigned by departmental fund finance manager/Executive Director for Student Engagement), ensure compliance with state, institutional, and organizational fiscal policies and guidelines by training employees and actively monitoring the budgets of Associated Students program offices, organizations, councils, and committees in the position's purview.
  • Recommend policy and procedures to enhance the management of fiscal resources.
  • Engage in risk assessment and risk mitigation practices to assure safe experiences for employees, volunteers and program participants.
  • Ensure that professional and student supervisees are adhering to established risk management practices.
  • Maintain knowledge and awareness of legal and other risk factors affecting student activities. Consult with the University Risk Manager as needed.

Other Duties as Assigned (5%)

Tasks include:

  • Actively participates in projects and activities to support the organization's mission and objectives.
  • Assumes assigned management responsibilities for the Viking Union Organization in the absence of the Executive Director of Student Engagement/Director of Viking Union, commensurate with area of oversight.
  • Participates in committees and projects as assigned.
  • Assume other duties as assigned by the Executive Director of Student Engagement/Director of Viking Union.

Staff Statement of Diversity/Cultural Engagement and Responsiveness:

  1. The AD-MSE engages in professional development opportunities that support the continued growth of cultural responsiveness and effectiveness in the areas of inclusion, diversity, multicultural and cross-cultural proficiency, and other related topics.
  2. The AD-MSE manages the department in support of:
    1. An inclusive and culturally responsive environment for staff and students
    2. Development of cultural engagement and responsiveness skills
    3. The delivery of programs that support diversity objectives of the University community

***cultural engagement, cultural responsiveness, and the need for culturally bound knowledge is integrated into the fabric of all we in the Viking Union do, so a percentage doesn't apply here – this is ongoing work with which the incumbent in this position will continually engage within the department.

For more information about Western’s commitment to and work on equity, inclusion, and diversity, please see Western President’s page on Advancing Inclusion and Diversity.

Required Qualifications
  • Master’s degree
  • Five (5) years of increasingly responsible administrative experience working in programs related to equity, inclusion, and diversity in education, student activities, student affairs, leadership development, government, military, or related field.
  • Experience effectively advising students and/or young adult leaders of programs, clubs or organizations to support personal and professional development as well as leadership in decision-making.
  • Demonstrated ability to work successfully with and support diversity and cultural responsiveness. The successful candidate will possess a strong commitment to creating an inclusive environment, to the delivery of programs that support the diversity objectives of the University community, and to the development of cultural competency skills.
  • Knowledge of and experience in developing and presenting training programs for student leaders and/or employees.
  • Demonstrated experience in supervising personnel (this may include full-time or part-time staff, student staff, volunteers, or other experiences that demonstrate an understanding of supporting others in achieving goals or objectives as assigned).
  • Demonstrated organizational and time management skills, with an ability to manage multiple tasks in a dynamic work environment.
  • Demonstrated skills and experience in strategic assessment of programs, services, and/or student learning outcomes.
  • Ability to communicate effectively, including written and interpersonal.
  • Demonstrated knowledge and/or experience to effectively support underrepresented or marginalized populations.
Preferred Qualifications
  • Master’s Degree in Student Affairs Administration, Education, Management, Psychology, or another field of study that supports the work assigned
  • Demonstrated experience working or leading work within ethnic/cultural or identity-based resource centers in higher education.
  • Knowledge of student leadership and student development theories and their applications in practice.
  • Experience in budget development and management.
  • Demonstrated knowledge of current research, trends and issues in college student development.
  • Experience using technology and software in support of student activities and services.
  • Ability to communicate in a second language beyond English.
  • Experience with assessment tool creation/use and data analysis in decision making for programs and operations.
  • Demonstrated knowledge and experience supporting students through a lens of intersectional identities including those served by the SAIRC (Disability, Queer, Undocumented or Mixed Status, Womxn Identified, Veterans).
Salary Starting salary range is $62,100 - $72,450 commensurate with experience, including an excellent benefits package.
Application Instructions
  1. A cover letter and resume are required; please address directly how your experience relates to each of the required and any preferred qualifications.
  2. Please include the names and contact information of three professional references.
  3. Please respond to the following question (max 500 words):
    • How have you demonstrated commitment and experience enhancing Diversity, Equity, and Inclusivity work for intersectional identities in your organizations? 
Closing Date Notes Application review begins February 19, 2021; position is open until filled

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay);

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.

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