Jobs at Western

Manager, Circulation & Reserves

Apply now Work type: Permanent Full Time
Location: Bellingham, WA
Categories: Academic Affairs

Position Title Manager, Circulation & Reserves
About the University

Western Washington University is located in Bellingham, Washington, on the ancestral homelands of the Lummi Nation and the Nooksack Tribe, Indigenous Peoples who have lived in the Salish Sea basin and the North Cascades watershed from time immemorial. The university acknowledges historical injustices, seeks respectful relationships with our indigenous neighbors, and expresses gratitude for their ongoing stewardship of our shared lands and waterways.

Bellingham is a community of 88,500 with the advantages of a larger city and the charm of a coastal town. Amenities include a robust arts scene, a thriving local and sustainable food movement, and ample opportunities for outdoor recreation, with proximity to two major metropolitan areas: Seattle and Vancouver, British Columbia.

Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students, and faculty. Western is the highest-ranking public, master's-granting university in the Pacific Northwest, according to the 2017 U.S. News & World Report rankings.

Western Libraries supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world, with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, peoples with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences.

About the Department The Collection Services division of the Western Libraries facilitates and coordinates the management of the Libraries' collections. This collection management includes stewardship of the library resource access budget and active engagement at every stage of the lifecycle of library materials. The division's work encompasses but is not limited to the selection, acquisition, organization, delivery, and preservation of content, as well as efforts to make content discoverable and accessible; regular and ongoing collection assessment; careful monitoring of physical space; leveraging regional and national relationships to supplement local holdings; and one-on-one service to end users. In consultation with their supervisor, members of Collection Services are encouraged to seek professional growth opportunities beyond their immediate duties, such as participation in library committees, programs, or groups; trainings or other professional development; or service to the wider university.
About the Position

In this position you will use independent judgement and expertise to administer, supervise, direct, and advise on the various work units that comprise Circulation & Reserves, including the circulation desk, info desks, stacks management, and course reserves. You will be responsible for a wide scope of complex duties including project management, public outreach, financial functions, and supervision.

Specific responsibilities include:

  • Managing a collaborative, user-oriented team to provide responsive and exceptional customer service
  • Initiating and leading process improvements and operational efficiencies within Circulation & Reserves and in conjunction with other library units
  • Interpreting and ensuring compliance with rules, policies, and procedures
  • Ensuring the daily opening and closing of the buildings; liaising with University Police and the Facilities Manager regarding matters of safety and security
  • Planning library projects and assessments involving Circulation & Reserves, including space planning, staffing and coverage issues, and collection maintenance
  • Serving as a member of the Collection Services leadership team, collaborating with other managers across the division on strategic planning, policy development and implementation, and logistics

During the academic year, this position typically works Monday and Friday 7am-4pm, Tuesday through Thursday 8:30am-5:30pm. Hours vary during intersession and as needed based on special circumstances and unit staffing.

For State HR purposes, this position is classified as a Program Manager A.

Required Qualifications
  • A Bachelor’s degree or equivalent
  • At least five years of progressively responsible experience in the functional operations of a library, including at least two years in circulation, stacks management, or similar library service
  • Experience working with an automated or integrated library system (e.g. Millennium, Voyager, Alma, etc.)
  • Experience developing, implementing, and monitoring policies, procedures, and workflows
  • Demonstrated ability and commitment to cultivate learning environments and services that are equitable and inclusive of users with diverse social identities and backgrounds
  • Record of providing excellent customer service
  • Experience leading projects or directing the work of others, including student or full-time staff
  • Experience successfully working in a team environment
  • Demonstrated ability to communicate effectively orally and in writing
  • Demonstrated ability to use and explain information tools and services
  • Excellent organizational skills with an attention to detail; ability to solve problems
  • Ability to push book trucks weighing up to 40 pounds
Preferred Qualifications
  • Experience supervising full-time staff
  • Experience configuring Ex Libris’ integrated library system, Alma
  • Experience with course reserves in an academic library setting
Salary New hires typically begin at $4,270 per month, including an excellent benefits package.
Bargaining Unit This position is part of bargaining unit D and is covered by the collective bargaining agreement with Public School Employees of WWU.
Application Instructions

A cover letter and resume/CV are required and should address your experience related to the position responsibilities and the required and preferred qualifications.

Please include the names and contact information of three professional references.

Closing Date Notes Position closes 04/16/2020 at 11:55 pm

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Vice Provost for Equal Opportunity and Employment Diversity, Title IX and ADA Coordinator, Equal Opportunity Office, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay);

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.

Job no: 497689
Advertised: Pacific Standard Time
Applications close: Pacific Daylight Time

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