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Financial Aid Counselor

Apply now Work type: Permanent Full Time
Location: Bellingham, WA
Categories: Enrollment & Student Services

Position Title Financial Aid Counselor
About the University Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 83,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master's-granting university in the Pacific Northwest, according to the 2019 U.S. News & World Report rankings.
About the Department

The Financial Aid Department strives to reduce financial barriers to learning by providing eligible students with financial assistance to pay for their educational expenses through grants, scholarships, student employment and loans. The Financial Aid Department supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.

About the Position

The Financial Aid Counselor is a professional, administrative exempt position that provides counseling to students, parents, faculty, high school counselors and others regarding financial aid eligibility, application procedures, student budget development, and debt management. This position reviews files, awards financial aid, makes financial aid presentations, counsels students on a drop-in or appointment basis, and makes informed and well-documented professional judgement decisions.

In addition, this position may be assigned special projects and/or program responsibilities based on operational necessity and individual experience and skills.

In addition to this opening for an entry-level Financial Aid Counselor, the department is also currently recruiting for a Financial Aid Counselor with scholarship administrative responsibilities. We encourage applicants to apply for both positions if eligible. In order to be considered for both positions, applicants will need to submit separate applications for each position, addressing their ability to meet the unique required and preferred qualifications for each position. To view the job announcement and apply for the Financial Aid Counselor, Scholarship Programs position, please click HERE.

Required Qualifications
  • Bachelor’s degree
  • In accordance with Federal regulatory requirements, the incumbent must be in good standing on any outstanding Federal Title IV loans
  • Demonstrated public speaking experience
  • Work experience demonstrating attention to detail
  • Demonstrated ability to efficiently organize and prioritize tasks, meet deadlines, and work independently within a highly computerized environment
  • Demonstrated ability to effectively provide services to diverse populations
  • Demonstrated ability to obtain, analyze and evaluate data
  • Demonstrated ability to apply and adhere to complex regulations
  • Demonstrated ability to contribute positively to a team-oriented environment
  • Excellent written and interpersonal communication skills
Preferred Qualifications
  • One year of student financial aid office experience
  • Experience using Ellucian Banner Financial Aid software preferred
  • Experience working with document imaging software
  • Work history that demonstrates an innovated approach to quality improvement or problem-solving

Salary for this position typically begins at $41,441 with an excellent benefits package.

Application Instructions

A cover letter and resume are required. Your cover letter must include a header for each required and preferred qualification and must have a written response to each required and preferred qualification even if the response is NA (not applicable) or no experience.  You may cut and paste or upload your resume and cover letter as noted on the application.
Please complete the education and work experience section of the application and submit the names and contact information of three professional references.

Closing Date Notes

Position closes February 22, 2019

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Vice Provost for Equal Opportunity and Employment Diversity, Title IX and ADA Coordinator, Equal Opportunity Office, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay);

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the office of the Vice President for enrollment and Student Services. The report can be found at

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.

Job no: 496489
Advertised: Pacific Standard Time
Applications close: Pacific Standard Time

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