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Retail Clerk 2

Apply now Work type: Permanent Full Time
Location: Bellingham, WA
Categories: Enrollment & Student Services

Position Title Retail Clerk 2
About the University Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 83,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master's-granting university in the Pacific Northwest, according to the 2019 U.S. News & World Report rankings.
About the Department The Western Associated Student's Bookstore supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.
About the Position Support the AS Bookstore’s mission to provide a diverse student population with the course materials they need to be successful. This position primarily focuses on providing support for the Bookstore’s online services, including processing online orders and managing images and product presentation. This position also provides customer service and cashiering functions; assists in marketing and supporting campus events; assists in stocking and checking pricing and availability of inventory; and performs as back up for the Retail Clerk Lead.

This position’s work schedule is 7:30am - 4:30pm Monday through Friday, with additional required hours, including weekends, at the beginning of each term and for special events.

 Responsibilities include:

  • Process online orders, back-orders, and promotional kits
  • Photograph, maintain, and update Bookstore website with alternative text for accessibility product images
  • Provide assistance to Course Materials with rental charge outs, inventory, research, and merchandising
  • Assist Retail Clerk Lead with Bookstore Operations, supervision of student employees on main floor, and cashiering functions
  • Assist with marketing and supporting Bookstore events such as book signing, commencement and other campus events
  • Assist with clerical duties in course materials
  • Other duties as assigned
Required Qualifications
  • High school diploma or GED certificate or equivalent experience.
  • Experience handling cash and reconciling tills.
  • Experience working with diverse and inclusive individuals, teams and customers
  • Excellent verbal, written and interpersonal skills.
  • Demonstrated ability to provide excellent customer service.
  • Demonstrated ability to work as a team player with a wide variety of constituents in a busy and challenging work environment.
  • Experience with digital photography and editing images.
  • Demonstrated ability to perform work accurately with excellent attention to detail.
Preferred Qualifications
  • One year experience in retail setting, cash register operations or general clerical work.
  • Experience with HTML.
  • Experience with Photoshop or other similar products.
  • Experience working with on-line order fulfillment.
Salary New hires typically start at $2,530/month, including an excellent benefits package.
Bargaining Unit This position is part of bargaining unit A and is covered by the collective bargaining agreement with the Washington Federation of State Employees.
Application Instructions

A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications.

Please include the names and contact information of three professional references.

Closing Date Notes Review of applications begins January 1, 2019; position is open until filled.

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Vice Provost for Equal Opportunity and Employment Diversity, Title IX and ADA Coordinator, Equal Opportunity Office, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay);

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the office of the Vice President for enrollment and Student Services. The report can be found at

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.

Job no: 496340
Advertised: Pacific Standard Time
Applications close:

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