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Resident Director

Apply now Work type: Permanent Full Time
Location: Bellingham, WA
Categories: Enrollment & Student Services, Student Life

Position Title Resident Director
About the University Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 83,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master’s-granting university in the Pacific Northwest, according to the 2017 U.S. News & World Report rankings.
About the Department In support of WWU bringing together individuals of diverse backgrounds and perspectives in an inclusive, student-centered university that develops the potential of learners and the well-being of communities, University Residences (UR) engages students in diverse and inclusive, healthy, safe and sustainable communities that foster academic success and personal growth.  We house of 4,000 students in 13 residence halls and one apartment complex.  The residence life staff consists of one associate director, two assistant directors, one conduct manager/case officer, three support staff, eight resident directors, two assistant resident directors, nine student senior resident advisers, 73 resident advisers and five apartment community advisers.  Please refer to the WWU, University Residences, or Bellingham, WA websites for more information.
About the Position

The Resident Director (RD) is a full-time, FLSA exempt, 12-month appointment, live-in position within University Residences.  You will report to an assistant director of residence life.  You will provide educational and administrative leadership in developing diverse and inclusive communities that enhance student learning and development.  You supervise staff, manage facilities, coordinate the activities and programs of a university residential community or apartment complex, and may also work with summer conference and guest housing.  You will provide a safe, secure, living environment that maximizes student involvement.  You will perform appropriate administrative duties in support of each area of accountability.  You are student-centered, customer-service oriented, and have the ability and desire to work in an organization that fosters academic success and personal growth.

You must demonstrate the ability to work with diverse populations to create inclusive communities.  You are an educator who develops and implements a residence life program centered on engaging students through intentionally designed lesson plans to reach specific learning outcomes guided by Self Authorship theory.  You will partner with senior resident advisors, resident advisers and student leaders to help residents learn about themselves and how to live and work with others through personal reflection on self, others, relationships, and community.

You are responsible for the coordination of all aspects of student life in a residence hall/apartment area of 250-700 students; providing leadership and education in developing diverse and inclusive communities that enhance student learning; developing consciousness regarding principles of equality, respect, and individual and collective responsibility; providing conduct adjudication and hall council advisement; supervising and providing training for student staff (senior resident adviser, resident advisers, community advisers), and participating in department assessment efforts.  You will work under the supervision of an assistant director and collaborate with other university departments.

Your responsibilities will include:

  • Staff Selection, Training, Supervision and Performance Evaluation
    • Directly supervise 5 to 17 resident advisers/community advisers
    • Participate in the recruitment and selection of all student staff
    • Facilitate one-on-ones and weekly staff meetings, lead and facilitate staff training and learning outcomes, including RA class (curriculum development), and staff in-services
  • Residence Education
    • Provide leadership and guidance in the implementation of the Residence Education Model to facilitate student reflection on: self, others, relationships and community
    • Collaborate with other departments in their implementation of programs that support student academic success and personal wellness
  • Community Development
    • Plan and work with students and staff to coordinate efforts and dialogue that promotes inclusive communities and ensure creation of a safe, welcoming environment
  • Student Leadership Development
    • Advise your hall/community council(s) during the academic year, and may also advise NRHH or RHA (supported by an assistant resident director, if applicable)
    • Meet weekly with council president(s) and/or executive board(s)
    • Provide leadership development opportunities to achieve specified learning outcomes
    • Attend all hall/community council executive meetings
    • Participate in council-sponsored activities, particularly those that occur off campus
    • Ensure council is in compliance with University policies and procedures
    • Oversee financial procedures to ensure student treasurer follows University policies and procedures
  • Academic Support
    • Provide one-on-one intervention to students who are on academic probation, financial aid probation, or academically at-risk
    • Provide academic resources and referrals in collaboration with campus partners
  • Assessment
    • Help develop and implement assessment to measure implementation of the Residence Education Model, student progress toward learning outcomes, and the effectiveness of training and other processes
    • Analyze raw qualitative and quantitative data, determine implications, and generate usable reports
  • Student Conduct
    • Teach, communicate, interpret and administer policies in connection to the University Residential Community Standards
    • Serve as the primary conduct officer for the community and follow established due process guidelines
    • Assign educational sanctions, up to and including eviction from University Residences
    • Provide ongoing staff and student education regarding conduct issues
    • Consult with Counseling, Student Health, and other departments to make appropriate referrals
  • Counseling, Mediation, Crisis Management, and Referral
    • Provide one-on-one and small group counsel and referral within the scope of your skills and training
    • Provide crisis management, conflict management and mediation assistance for students
  • Departmental Committees
    • Participate on and/or chair departmental committees including, but not limited to - Assessment, Residence Education Model, Staff Selection and Training, Peer Leadership Class, Diversity Poster, and Housing Appeals Board
  • Facility and Occupancy Management
    • Oversee supply and equipment inventory and maintenance/custodial needs
    • Liaise with UR Assignments staff as they oversee occupancy management and desk operations in each residence
    • Oversee building supplies and equipment by maintaining appropriate records and procedures
    • Collaborate and communicate with UR Facilities staff regarding maintenance requests; assist with key control to optimize building security and resident safety
    • Coordinate fire drills, emergency procedures, and general health and safety protocols for the residential community
  • Campus-Wide, 24-Hour "On-Call" Responsibilities
    • Participate in a rotating departmental on-call system as the emergency responder for the entire residential system (over 4,000 students)
    • Respond to student staff needing direction or support, students in significant medical or psychological crisis, facility issues, and communicating/following up with appropriate staff (police, fire, medical, counseling, facilities, etc.), parents/guardians, and students in a timely manner
  • Budget Management
    • Manage hall council and staff programming budgets (roughly $5,000 to $10,000)
    • Implement fiscal processes (Pcard use and approval, assign accounting codes) and ensure staff and student leaders understand and follow all relevant fiscal policies and procedures
  • Communication
    • Maintain written and verbal communication with immediate supervisor, the Residence Life central office, and all relevant parties regarding activities and incidents that occur within the residential communities
    • Initiate (or respond) and maintain effective communication with parents/guardians regarding problematic student behavior, mental health, etc.
  • Other Projects or Duties as Assigned

Position Assignment:  The academic year and summer building assignments are based upon the needs of the entire University Residences program and are subject to change.  Resident directors will be given an apartment, as specified in the Employment Agreement, and may be required to move temporarily or permanently to accommodate summer responsibilities, or an incoming RD, especially in the event they have been released from the terms of the Agreement for the summer or will not be employed the following academic year.  In the period between mid-June and mid-August, RDs are assigned to a variety of ancillary projects and tasks that support the development of the department.


Required Qualifications
  • Master's degree, at time of hire
  • 1 year of full-time or 2 years graduate-level experience working in higher education setting
  • Effective communication skills, including cross-cultural communication
  • Ability to work effectively with diverse populations, including multicultural experience and the ability to create and promote an inclusive community
  • Demonstrated ability to be collegial, provide leadership, and collaborate with faculty and academic support staff
Preferred Qualifications
  • Experience supervising student staff, developing community, advising student organizations, working with other student affairs offices, or promoting student learning in a residence hall setting
  • Skills in crisis management, counseling, mediation, student referrals, and academic support
  • Ability to address transitional and academic needs of international students and visiting scholars
Salary Starting salary $46,784
Application Instructions

A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications.

Please include the names and contact information of three professional references.

Closing Date Notes

Priority will be given to those who complete the application by July 27, 2018; position is open until filled

Please visit the Residence Life Recruitment webpage for more information about the position, our department, and Bellingham

For more information/questions, call (360) 650-2960 or email Ashley Barnes at 

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Vice Provost for Equal Opportunity and Employment Diversity, Title IX and ADA Coordinator, Equal Opportunity Office, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay);

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act").  It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters.  You can obtain a copy of this report in printed or alternate formats by contacting the office of the Vice President for enrollment and Student Services.  The report can be found at

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.

Job no: 495894
Advertised: Pacific Daylight Time
Applications close:

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