Jobs at Western

Information Technology Specialist 2

Apply now Work type: Permanent Full Time
Location: Western Main Campus
Categories: Business and Financial Affairs, Information Technology

Position Title

Information Technology Specialist 2

About the University

Western Washington University is a comprehensive state university, highly ranked nationally, with over 15,000 students in seven colleges and the graduate school.  The campus, overlooking the San Juan Islands, is located in Bellingham, a coastal community of 83,000, 90 miles north of Seattle and 60 miles south of Vancouver, B.C.

About the Department

The Business & Financial Systems department is in the Business & Financial Affairs Division under the leadership of VP Rich Van Den Hul.

About the Position

As our Information Technology Specialist 2, you will require knowledge on website and SharePoint design and development and small-scale database design and development, knowledge of computer hardware and desktop applications, some knowledge of business process analysis and project management to IT systems.  While under general supervision, you will support departmental web, SharePoint, and eMarket sites, departmental databases, projects and business process analysis.

Your responsibilities will include:

  • Website Development and Maintenance:  AVP-BFA website development and maintenance as well as development and maintenance of eMarket sites. 
  • Providing backup to hardware and software application support
  • Database development, database maintenance and Crystal Report writing/developing/modifying
  • Conducting Business Process Analysis (BPA) for campus customers
  • IT system implementation support including responding to and resolving IT application issues
  • SharePoint site development and maintenance including developing sites, migrating data and training for use of the site
  • SCLogic mail tracking application support including secondary support if SCLintra is unable to process a request
Required Qualifications
  • Three (3) years of aggregate experience in website development, database design and development
  • Fluent knowledge of Microsoft Access, database design, query development, form and report design and development, ODBC, and Crystal Reports
  • Strong understanding of web development tools (WordPress, Drupal, Dream Weaver)
  • Fluent knowledge of MS Office Suite, including MS SharePoint
  • Fluent understanding of business process analysis and strong process mapping skill
  • Participated in analytical work in a large-scale computer system or software environment
  • Understand general daily business processes
  • Strong ability to multi-task
  • Demonstrated excellence in written and verbal communication skills
  • Strong diagnostic and problem-solving skills
  • Demonstrated ability effectively translate, simplify and communicate technical information to diverse groups of stakeholders
  • Ability to work effectively with minimal supervision, as well as in various team structures
  • Highly self-driven and self-motivated
  • Team oriented, user friendly, and able to elicit welcoming customer engagement
Preferred Qualifications
  • Bachelor's degree in Information Systems or related field
  • Experience with Microsoft Visio, Project
  • Strong understanding of computer hardware and desktop applications
  • Knowledge of SQL databases
  • Banner experience

New hires typically begin at $3,907/month including an excellent benefits package

Bargaining Unit This position is part of a Public School Employees of WWU bargaining unit.  New employees are required to meet the membership requirements of the current collective bargaining unit agreement within 30 calendar days of employment.
Application Instructions

A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications.

Please include the names and contact information of three professional references.


Closing Date Notes

Application review begins June 12, 2017; position is open until filled

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Vice Provost for Equal Opportunity and Employment Diversity, Title IX and ADA Coordinator, Equal Opportunity Office, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay);

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.


Job no: 495411
Advertised: Pacific Daylight Time
Applications close:

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